Terms of service
Welcome to Asena Boutique! The terms "we", "us" and "our" refer to Asena Boutiqué. Asena Boutiqué operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Asena Boutiqué is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available here: Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Asena Boutiqué reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Asena Boutiqué confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Asena Boutiqué may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy available here: Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete,
(ii) you are duly authorized to use such credit card for the purchase,
(iii) charges incurred by you will be honored by your credit card company, and
(iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We offer local delivery services within Qatar through trusted delivery partners, including Snoonu and other local courier providers.
Delivery times are estimates only and are not guaranteed. While we aim to provide fast and efficient delivery, delays may occur due to traffic conditions, weather, courier availability, technical issues, or circumstances beyond our control.
Once an order has been transferred to the delivery carrier, risk of loss and title for purchased products passes to the customer.
Customers are responsible for providing accurate delivery information. We are not responsible for failed or delayed deliveries caused by incorrect addresses or contact details.
Our Shipping Policy can be viewed here: Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Asena Boutiqué, its affiliates or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.
All rights not expressly granted herein are reserved by Asena Boutiqué.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Asena Boutiqué is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Asena Boutiqué.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Asena Boutiqué.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here: Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process personal information to provide and improve the Services.
SECTION 11 - FEEDBACK
If you submit reviews, suggestions, feedback, or other content, you grant us permission to use, reproduce, modify, publish, and distribute such content for commercial and operational purposes.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contain typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct such errors at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for any unlawful or unauthorized purpose or violate any applicable laws while using the Services.
SECTION 14 - AGENTS
Any automated systems, bots, scraping tools, or AI agents interacting with the Services must comply with applicable laws and our technical restrictions.
SECTION 15 - TERMINATION
We reserve the right to terminate or suspend access to our Services at any time without notice if we believe you have violated these Terms.
SECTION 16 - DISCLAIMER OF WARRANTIES
The Services and all products offered through the Services are provided "as is" and "as available" without warranties of any kind, either express or implied.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Asena Boutiqué and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Asena Boutiqué and its affiliates from any claims or demands arising from your breach of these Terms or your violation of any law or rights of a third party.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Asena Boutiqué regarding the Services and supersede any prior agreements or communications.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights under these Terms without our prior written consent.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Qatar.
Any disputes arising out of or relating to these Terms of Service or the use of the Services shall be subject to the exclusive jurisdiction of the courts of Doha, Qatar.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.
The latest Terms of Service can always be viewed here: Terms of Service.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at ebubekr.hoxha@gmail.com.
Contact Information
Trade Name: Asena Boutiqué
Business Name: Asena Trading
Website: Asena Boutique
Email: ebubekr.hoxha@gmail.com
Phone Number: +974 3397 6886
Business Address:
Asena Boutiqué
Asena Trading
Rawdat Al Khail
Zone: 24, Street: 873, Building: 26, Office: 214
Doha, Qatar
Contact Page: Contact Information
Legal Notice: Legal Notice
